Parent Feedback
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I felt totally at ease and comfortable at the Babylab, there was such a warm atmosphere. It was a very special experience for my child, a unique opportunity and a memory to treasure. Thank you so much to the staff for making me and my baby feel so welcome.
Everyone we met was friendly, professional and very welcoming. The little extras like the certificate and t-shirt were unexpected but made us smile- it was fun to show the family when we got home. Taking part really helped us make a tough diagnosis into a positive experience and we hope the research can support other babies with NF1 in the future.
The staff were absolutely wonderful! So kind, patient, easy-going, accommodating and interested in us. My baby really enjoyed playing with them and their toys. The waiting room was comfortable and full of age appropriate toys for the baby and the bathroom was well stocked for families.
We had a lovely day at the Babylab. Everyone was considerate of my sons needs and he 100% came first. Everything was done to make the journey and visit more comfortable including an overnight hotel stay and cab there and back.
As always the staff were fantastic, helpful and friendly at all times. The staff work extremely well as a team and certainly have a great bond with the babies involved in the study. The facilities were great and well set for a young child. It was really nice to see my baby enjoy the tasks and also the fantastic attention that she received during her visit.
Very impressed with the set-up, making it really accessible, comfortable and welcoming for all the family. I enjoyed seeing my daughter playing happily and I liked having the opportunity to focus on her solely.
I really like learning about all the things my baby can achieve, which can be hard to see when you are busy day to day. The staff are really nice, there is great e-mail contact and the staff deal with problems/changes very quickly- nothing is too much trouble. The map was very useful too.
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I was impressed and comfortable at the centre, put at ease and felt relaxed. Communication was excellent and any queries were explained to me. The staff were friendly, warm and professional.
I think this research is very important and I am so pleased that we were able to take part. The staff are so sweet, I liked hearing why they did each activity and their comments on how my son performed. It made me feel very proud to see the staff praise my baby.
The staff are so kind and welcoming. They are so sweet to the babies. It was really nice to watch my son get excited about being there and to see how much he has changed since the last visit. I hope the research offers lots to the study of autism and ADHD. Such a pleasure to be involved, I will definitely tell my friends to sign up.
I felt quite nervous about going to the Babylab but everyone made us feel so welcome. It was such a relaxed environment without any pressure on me or my son.
The staff were all fabulous and very patient with us. The facilites were good, especially the provision of changing facilities and potty seats. My daughter really enjoyed playing whilst doing the tasks.
Fantastic experience! The staff were incredibly kind to my baby, keeping him smiling the entire time. He found it entertaining, and it was a unique bonding experience for us. Most importantly, we were contributing to valuable research. I highly recommend it!
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Both my children thoroughly enjoyed their sessions through the years. The Birkbeck Babylab/Toddlerlab staff and researchers are always fabulous and lovely. The experience is fantastic, cannot praise everyone high enough!
The staff were engaging, spoke to my daughter with kindness and attentiveness and answered any questions I had! It was very important for us to stay together as a family for childcare reasons so we really appreciated being able to attend as a family and it made us feel so welcome.
The staff were very helpful and went out of their way to make sure our visit was comfortable and at the right pace. It was really nice to see how much my baby had developed since the previous visit as it is easy to miss when you see them everyday.
It is nice to give something back to autism research, and to learn more about baby development. I enjoyed celebrating my baby with people who are as fascinated as I am!
The STAARS staff are amazing and it always feels like they genuinley enjoy working with children and not just seeing them as research subjects. They all connected really well with my son and made sure he had a great time.
The staff are incredible friendly and personable. I could tell they genuinely enjoy what they do. A huge thank you to you all for making every effort to accommodate baby's and parent's needs.
Helpful and friendly team. They listen to the child to ensure they just do what they are comfortable with and explain what is going to happen fully.
Everyone is always really lovely and friendly when I attend. Very good atmosphere for my son as well. It was really enjoyable watching his reactions to things and knowing that his participation was going to help the longer term study of ADHD identification.
I would love to go again with my son. The staff were very good and nice to me and my kids. They asked me if I needed anything like tea and they provided lunch too. They were very accommodating to my baby's needs too (feeds and naps etc.).
